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GCX-GCD New Exam Bootcamp | Latest GCX-GCD Test Format

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100% Pass Professional GCX-GCD - Genesys Cloud CX: Developer Certification New Exam Bootcamp

If you use our GCX-GCD practice test software, you can prepare for the exam in an atmosphere that is quite similar to the GCX-GCD real test, which will greatly aid in your preparation. The Genesys GCX-GCD desktop practice exam software keeps track of your previous tries. This feature will help you identify where you need the most improvement so you can focus your efforts and boost your score the next time you take the Genesys Cloud CX: Developer Certification (GCX-GCD) practice test.

Genesys GCX-GCD Exam Syllabus Topics:

Topic
Details

Topic 1

Configure the features of Genesys Cloud CX Collaborate and Communicate: This section of the exam measures the skills of a System Administrator and covers the setup and management of collaboration tools and internal communication features within Genesys Cloud CX. It explains how to configure chat, messaging, and workspaces for teams to work effectively inside the platform.

Topic 2

Understand API utilization: This section of the exam measures the skills of a Developer and covers general best practices for using Genesys Cloud CX APIs. It explains how to optimize API usage, stay within platform limits, and create efficient integrations that leverage Genesys Cloud capabilities effectively.

Topic 3

Explain Agent Chat and Analytics APIs: This section of the exam measures the skills of a Developer and focuses on the APIs used for agent chat interactions and analytics data. It describes how developers can programmatically manage chat activities and access analytics reports to monitor system performance.

Topic 4

Understand Genesys Cloud CX Architect, Scripting, QM, and WFM: This section of the exam measures the skills of a Developer and explains the basics of Architect for building call flows, the use of scripting to guide agents, and the core functions of Quality Management (QM) and Workforce Management (WFM) to optimize operations. Students will understand how these tools are configured and integrated into Genesys Cloud CX.

Topic 5

Understand the Genesys Cloud CX Platform: This section of the exam measures the skills of a Developer and covers the core understanding of the Genesys Cloud CX platform. It introduces the platform’s general structure, its major capabilities, and key concepts like organizations, regions, and data models. Students will learn about the general environment where Genesys Cloud CX operates and how different services are organized.

Topic 6

Overview of Users, Conversation, and Notification APIs: This section of the exam measures the skills of a Developer and introduces APIs related to users, conversations, and notifications. It explains how developers can retrieve and manage user data, handle conversation details, and set up real-time notifications through API services.

Topic 7

Describe the options to download recordings: This section of the exam measures the skills of a System Administrator and discusses the different ways available to access and download call recordings in Genesys Cloud CX. It includes understanding where recordings are stored and how to retrieve them for compliance and quality purposes.

Genesys Cloud CX: Developer Certification Sample Questions (Q48-Q53):

NEW QUESTION # 48
Genesys provides a set of developer tools to test and fine-tune your requests to access Genesys Cloud CX APIs.
Select all the developer tools in the following list. (Choose three.)

A. Archy
B. Notifications
C. Reports
D. API Explorer

Answer: A,B,D

Explanation:
API Explorer: This tool allows developers to interactively explore and test Genesys Cloud CX APIs, facilitating the development and debugging of API requests.
Notifications: This feature enables developers to subscribe to event notifications from Genesys Cloud CX, allowing real-time monitoring and response to system events.
Archy: A command-line tool provided by Genesys for managing and deploying Architect flows, aiding developers in automating flow deployment processes.

NEW QUESTION # 49
The purpose of the Genesys Cloud CX API Change Management Policy is to articulate the agreement between our customers, partners, and the Genesys Cloud CX development team regarding API management and notification changes.
Choose all the Genesys Cloud CX API Change Types applicable to this scenario. (Choose four.)

A. Emergency
B. Non-Breaking
C. Breaking
D. New feature
E. Minor Bugs
F. Deprecations

Answer: B,C,D,F

Explanation:
The Genesys Cloud CX API Change Management Policy categorizes changes as Breaking,Non-Breaking, New Feature, and Deprecations to define how changes are introduced and communicated. These types help manage expectations around compatibility, feature rollout, and transition periods for customers and partners.

NEW QUESTION # 50
Genesys Cloud CX combines the routing information from all sites into a/an ______________.

A. Trunk
B. Number plan
C. Outbound call
D. Edge

Answer: B

Explanation:
Genesys Cloud CX uses aNumber planto consolidate and interpret routing information from all sites. This plan defines how dialed numbers are handled and routed across the system, ensuring consistent and efficient call processing.

NEW QUESTION # 51
Where do you add the list of IP or CIDR addresses which are allowed or denied access to an External or Phone Trunk?

A. SIP Access Control
B. Outbound
C. Calling
D. Availability

Answer: A

Explanation:
In Genesys Cloud CX, SIP Access Control is where you configure the list of IP or CIDR addresses that are allowed or denied access to an External or Phone Trunk, ensuring secure and controlled SIP communication.

NEW QUESTION # 52
To assign a Prompt resource using the API, you must have the _______________ permission assigned.

A. Architect > UserPrompt > Edit
B. Architect > UI > View
C. Architect > DatahaseTable > Add
D. Architect > UserPrompt > View
E. Architect > UserPrompt > Add

Answer: A

Explanation:
To assign a Prompt resource using the Genesys Cloud CX API, the Architect > UserPrompt > Edit permission is required. This permission allows users to modify existing user prompts, including assigning resources to them. Without this permission, attempts to assign a prompt resource via the API will be unsuccessful.

NEW QUESTION # 53
......

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